Exchanges are accepted if they’re sent back to us within 14 days of receipt purchase. Item that need to be exchanged have to be returned in its original packaging with swing tags on, unwashed, undamaged, unmarked and unaltered.
Please inform us at info@ellmyra.com or whatsapp us +6012.943.9784 for exchanges to be made. We will not be responsible for the items until they reach our office. Items must be posted back to us.
Will delivery charges be refunded?
No, as shipping costs are paid by customers.
